System maintenance (December 17, 20 and 23, 2024)

[Update: December 13, 2024]

Dear Customers,

Thank you for visiting the Seibu Prince Hotels & Resorts website.
System maintenance of the credit card payment system will be performed on the following date and time.
We apologize for any inconvenience this may cause and appreciate your understanding.

[Scheduled maintenance hours]
December 20, 2024 (Fri.) 2:00 A.M. ~ 5:00 A.M. (JST)
*During the above maintenance time, there is a possibility that a one-minute error response may occur for credit card payment reservations with some VISA cards.

December 17, 2024 (Tue.) 3:00 A.M. ~ 7:00 A.M. (JST)
*During the above maintenance time, credit card payment reservations will not be available on the website or through the official application.

December 17, 2024 (Tue.) 1:00 A.M. ~ 6:00 A.M. (JST)
December 23, 2024 (Mon.) 1:00 A.M. ~ 6:00 A.M. (JST)
February 25, 2025 (Wed.) 3:00 A.M. ~ 4:00 A.M. (JST)
*During the maintenance time, error responses may occur for credit card payment reservations made through the website or official apps.