Credit Card Payment System Maintenance

[Update: May 15, 2025]


Dear Customers,

Thank you for visiting the Seibu Prince Hotels & Resorts website.
System maintenance of the credit card payment system will be performed on the following date and time.
We apologize for any inconvenience this may cause and appreciate your understanding.

[Scheduled maintenance hours]
May 16, 2025 (Fri.) 2:00A.M. ~ 5:00A.M. (JST)
*During the maintenance period, some VISA cards will experience error responses for approximately one minute.

May 16, 2025 (Fri.) 1:00A.M.～6:00A.M. (JST)
May 20, 2025(Tue.) 1:00A.M.～6:00A.M. (JST)
May 27, 2025 (Tue.) 1:00A.M.～6:00A.M. (JST)
*Error response may occur in credit card payment during the above maintenance time.

May 20, 2025 (Tue.) 3:15A.M. ~ 5:30A.M. (JST)
*During the above maintenance time, error responses may occur for some Visa and UnionPay cards.