Notice of Temporary Service Suspension Due to System Maintenance (May 28, 2026)
[May 21, 2026]
Dear Valued Guests,
Thank you for your continued patronage of Seibu Prince Hotels & Resorts and Seibu Prince Global Rewards.
System maintenance will be carried out during the period stated below. Due to this maintenance, certain services and procedures that require access via the SEIBU Smile ID Website will be temporarily unavailable during the maintenance period. We apologize for any inconvenience this may cause and appreciate your kind understanding.
■ System Maintenance Period Thursday, May 28, 2026, from 1:00 A.M. to 6:00 A.M. JST(scheduled) *The end time may vary depending on the progress of the maintenance work.
■ Services and Procedures That Will Be Unavailable ・New member registration via the golf reservation Website ・Change of country of residence ・Change of email address ・Other procedures that require linking a membership number with a SEIBU Smile ID
We kindly ask that you use the affected services after the maintenance has been completed.
■ The following services will remain available during the maintenance period: ・Earning and using points ・Logging in to and new member registration for the Seibu Prince Global Rewards member page and Seibu Prince Global Rewards app ・Registration and changes to Seibu Prince Global Rewards member information *Excluding procedures that require linking with a SEIBU Smile ID.
