[Notice of Recovery] Resolution of an Issue Affecting Reservations via the "Book / Find" Function

[Updated July 6, 2026]


Dear Valued Customers,

Thank you for your continued use of the Seibu Prince Global Rewards app.

We would like to inform you that the issue with the app's "Book/Find" function, which began on June 26, 2026, has been resolved as of 12:00 (JST) on July 6, 2026.
Some users were unable to complete their reservations after moving to the room availability search page. This issue has now been resolved, and reservations can be completed successfully.
To ensure proper functionality, please update the app to the latest version before use.

We sincerely apologize for any inconvenience this issue may have caused and thank you for your understanding.


■Click here for the update after 12:00 Monday, July 6(JST)

Seibu Prince Global Rewards App

「iOS」
https://apps.apple.com/us/app/seibu-prince-global-rewards/id6475801394

「Android」
https://play.google.com/store/apps/details?id=com.seibuprince.worldwide.app&hl=en-US